FAQ - Frequently Asked Questions

Overview

1. How does this whole auction work?

About the Art

2. Are the photographs totally reliable?

3. Where can I see the art?

WatchList Section

4. What is the WatchList section?

5. How do I add an item to my "WatchList"?

Live Auction

6. When do I pick up my item if my bid is the winning bid?

7. When is payment due from winning bidders?

8. Can I return the item once I own it?

9. Can I use the purchase of this item as a charitable tax deduction?

Event Background

10. How is the money from the auction of the art used?

11. Has this event been helpful to The Friends Program?

Contacting Us

12. I can't find the answer to my question here. How can I get help?

1. How does this whole auction work? back to top
The art pieces will be sold to the highest bidder at the Live Auction on May 30, 2008. The art can be browsed online, but there is no online bidding.

2. Are the photographs totally reliable? back to top
The photographs may not be totally accurate in their representation. To be sure you understand exactly what you are buying we recommend you visit the item at its host site and attend the auction on May 30th. (Invitations are available online at invitations. RSVP deadline is May 23, 2008.

3. Where can I see the art? back to top
The pieces are displayed throughout downtown Concord. Information on locations of specific items can be found under Browse.

4. What is the WatchList section? back to top
WatchList is intended to give you fast and easy access to the items you are most interested in. You can print this page (be sure to switch to 'landscape' in your Page Setup) and use it as your guide when viewing items downtown, or at the Live Auction.

5. How do I add an item to my "WatchList"? back to top
In the "Browse" section, click on an item name or image to get the detailed profile of that item. Then just click the 'Add to WatchList' button.

6. When do I pick up my item if my bid is the winning bid? back to top
Winning bidders should pick up their items at the close of the live auction on May 30. The auction should be over by around 9:30pm. The auction will be held at the Grappone Conference Center, Concord, NH. You may make arrangements for someone else to pick up your item for you, but you must give us their name in advance. Please understand that we MUST have all items picked up the night of May 30.

7. When is payment due from winning bidders? back to top
Payment in full is due the night of the Live Auction -- May 30. Cash, check, Mastercard and VISA are accepted.

8. Can I return the item once I own it? back to top
No. A winning bid is considered a non-refundable purchase.

9. Can I use the purchase of this item as a charitable tax deduction? back to top
Probably not. You would need to demonstrate that the amount you paid for the item was in excess of it's 'fair market value', which for an item bought at auction is typically quite difficult. You should consult a tax professional for advice about your individual situation.

10. How is the money from the auction of the art used? back to top
The money raised from the live auction helps to expand or enhance services to homeless families, youth, children, older adults and people living with disabilities.

11. Has this event been helpful to The Friends Program? back to top
YES! Thanks to the many volunteers and sponsors who have made this event a success, The Friend Program has been able to increase and expand their services. The Friends Finding Friends Event has become the agency's signature fundraising event. It has become a major tool in providing awareness in the community about the services we provide.

12. I can't find the answer to my question here. How can I get help? back to top
Email your question to auctionhelp@friendsprogram.org, and we will get back to you within 24 hours.