Long-Time Friends Executive Director to Retire (Jan 2017)

For Immediate Release  January 25, 2017

Contact:           Joanne Gagnon, Chair, Friends Program Board of Trustees  603-661-3026

Jerry Madden, Friends Program Executive Director, Announces Retirement


Today, Jerry Madden, the Executive Director of the Friends Program, announced his retirement from the organization in April 2017.  Madden has served as the Executive Director of the Friends Program since March 2007.  Prior to that he worked for the Concord Police Department and spent his last 6 years on the force as the Chief of Police. 


“When I joined Friends, I thought I understood the role the organization played in the community. After spending the last ten years witnessing firsthand the incredible power of community service I now realize how much I had underestimated the power that volunteers have and how their gifts of time and compassion have for those less fortunate,” reflected Madden on the lessons he learned during his tenure.


Madden’s entire professional career has been dedicated to public service, building volunteer partnerships and helping the vulnerable.  Drawing upon his experience in the Concord Police Department, Madden understands firsthand the challenges faced by our communities. The Friends Program works to provide youth mentorship to at risk children, shelter and counseling to families facing homelessness and resources to keep seniors active and involved while unitizing their skills and experiences.  During his tenure, the Friends Program Implemented a structured Case Management component to the Emergency Housing Shelter Program to offer the opportunity for eligible shelter clients to participate in a transitional housing program; expanded the Foster Grandparent Program and became the program sponsor for New Hampshire; and grew the RSVP Program from Rockingham County to include Merrimack County. 


“In the past 10 years under his direction, the Friends Program has done tremendous things for the Concord community.   The Friends has provided emergency housing for homeless families, created meaningful connections for seniors, as well as made volunteer matches with children ‘at risk.’  For the past two years Jerry and his staff have spearheaded the emergency winter shelter providing a warm bed for the homeless community.  His enthusiasm and leadership exemplify what any non-profit board could hope for at the helm.  Jerry will be greatly missed,” noted Joanne Gagnon, Chair of the Friends Program Board of Trustees. 


Madden will continue to serve until April 7, 2017 to help ease the transition in leadership and to continue to oversee Concord’s Cold Weather Shelter at St. Peter’s Church.


The Friends Program will initiate a search for a new Executive Director immediately.  Inquiries may be directed to Catherine Devaney, Chair of the Personnel Committee at This email address is being protected from spambots. You need JavaScript enabled to view it.